Questions
Straight answers.
If yours isn't here, ask it in a free fit call or at the weekly masterclass.
Sessions
Why short sessions?
Short, regular sessions fit around work and keep you practising between them. Longer slots are there when you want more time.
What happens in the first session?
We talk about what you need right now, then work on it. Every session is coaching on whatever matters to you at the time.
How long do sessions actually run?
Like a doctor's appointment, a little short of the slot: about 10 minutes in a 15-minute slot, 25 in a 30, and 50 in a 60. The rest is buffer so we never run late.
What's the difference between the fit call and a quick consult?
The fit call is free, once only, and just checks we're a match; it isn't coaching. A quick consult is paid coaching on a question you send ahead.
Where are sessions held?
Online on Microsoft Teams, for clients in Australia, Singapore, Indonesia and across Southeast Asia. Times suit our side of the world.
What should I bring?
Something real and coming up: slides, a speech, notes for a meeting, an interview. Have it open, use headphones, and have your camera on.
Prices
How do the introductory prices work?
Your first two sessions are at the introductory price, at any slot length. After that, the standard price applies. The fit call is free once. Prices are in Australian dollars.
Can my employer pay?
Yes. I invoice your company directly as professional development.
What if I need to cancel?
Cancel or reschedule any time before the session and you get a full refund or a new time. If something comes up on the day, just let me know and we'll rebook.
Do you offer refunds?
Yes. If you're not happy with a session, tell me and I'll refund it. No forms, no argument. Nothing here limits your rights under Australian Consumer Law.
I'm outside Australia. Can I book?
Yes. Sessions are online, prices are in Australian dollars, and your card converts automatically. Times suit Australia and Southeast Asia.
Group
When does the next group run?
Groups run from a waiting list. A class starts once it fills. If it doesn't fill, you choose a free one-hour one-on-one or a full refund.
Are group sessions recorded?
Yes, for your class, with your consent. Recordings are only shown to other groups with separate consent.
Free
Is the free material really free?
Yes. No sign-up, no email. The library, practice room and masterclass are there so you can improve on your own and judge whether coaching is worth it.
Does the practice room record or store my voice?
Recordings stay in your browser. Nothing is uploaded or sent anywhere. Saved attempts are scores only, kept in your own browser.
Results
Will I be a great speaker after a few sessions?
You'll hear the difference quickly on the specific thing we work on. Range takes longer and comes in leaps. I don't promise results; I promise honest feedback and practice that works.
Organisations
Do you work with teams?
Yes: talks, half-day and full-day workshops, team programs and One Story, our narrative alignment program. See the organisations page.