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Free tips · Voice · Tip 3 of 19

Land the last word

If your recommendations sound like questions, this is why.

Video: Tip 3: Land the last word, 60 to 90 secondsAdd the YouTube ID to show it
The fix

Pitch rises when we're nervous, so statements sound like questions. That's uptalk. Bring the pitch down on the last word of the point you need people to accept, and it sounds certain. (Rising isn't always wrong: it's right mid-paragraph and for genuine questions. See Tip 16.)

Drill · under two minutes

Read three lines of an email aloud, landing each last word low.

Falling inflection
Pitch moving down at the end of a phrase. Listeners hear it as a finished, certain statement.
Further learning

YouTube (chosen by Fred): Upspeak vs upward inflection. Why upspeak is a problem, and how it differs from a deliberate upward inflection.

Chris Agos, voice-over coach: Upward inflections (free voice-over lesson). How and why upward inflections are used, set against the downward inflection most voice work is built on.

Expert video: Julian Treasure, TED, "How to speak so that people want to listen"Shortlisted, waiting for Fred's approval before embedding. Prosody, pitch and register: why a monotone loses people and how to use your voice's full range.
Expert video: Vinh Giang, The Diary of a CEO, "This speaking mistake makes people dislike you"Shortlisted, waiting for Fred's approval before embedding. An Australian communication coach on melody, pitch variation and the "siren" exercise.
Expert video: YouTube short (author to check), "Rising vs falling inflection in public speaking"Shortlisted, waiting for Fred's approval before embedding. A quick demonstration of the two directions.
Expert video: YouTube short (author to check), "Downtalk vs uptalk: which one are you?"Shortlisted, waiting for Fred's approval before embedding. Short comparison of both habits.

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